Domain Mapping
How do I edit my subdomain name?
During onboarding, you can choose any subdomain name you prefer. By default, it will be s2s.{{domain name}} where 's2s' stands for server-to-server. However, you can request to change the subdomain to any other name. Please reach out to DataHash ...
If we add these values, will they cause crashes on our website and will they stop?
We do not have to update the CNAME records for your entire domain (example: abc.com). We simply need to add new CNAME records for a specific subdomain, (example: s2s.abc.com) This process is akin to creating a new address within your existing ...
Can I do Snapchat Conversion API without subdomain mapping?
No, Snapchat Conversion API (CAPI) requires subdomain mapping due to recent changes in digital marketing and privacy regulations. Browsers like Safari and Firefox have disabled third-party cookies, and ad blockers further restrict traditional ...
What if we are migrating our business to a new domain altogether?
If you are migrating your business to a new domain, it's important to update all relevant configurations, including DNS records for Snap Web CAPI. Modify your CNAME records to point to the new domain. This ensures that traffic and data are directed ...
Are there any costs associated with creating and maintaining this subdomain?
Typically, there are no additional costs associated with creating or maintaining the subdomain.
Can we use an existing subdomain for this integration?
Unfortunately, using an existing subdomain for CAPI integration generally isn't recommended. This is because existing subdomains might serve other purposes, potentially leading to conflicts.
How does subdomain integration comply with GDPR and other data privacy regulations?
Subdomain integration complies with GDPR and other data privacy regulations by ensuring that all data collected and processed through the subdomain is handled in strict adherence to privacy laws. We ensure that user data is encrypted (SHA256 is a ...
Will my website visitors see any changes due to subdomain mapping?
Visitors won’t notice any visible changes due to subdomain mapping. The process happens behind the scenes and doesn’t affect the user interface or content of your main website.
What happens if we remove the subdomain records in the future?
If you remove the subdomain records, CAPI integration will cease to function. You'll need to add back the subdomain records to continue using the service.
Where are the CNAME records located?
CNAME records are managed by your domain registrar or hosting provider. You can access and add CNAME records through their respective control panels or DNS management interfaces. During Snap CAPI integration, you'll receive an automated email ...
Why is a sub-domain created?
Subdomain is created to ensure that they serve as first-party cookie storage sites. This helps track return users even if they don’t purchase/checkout within the stipulated time period. This subdomain exists within the client-server/domain itself and ...