Miscellaneous
My pixel and capi setup is working correctly but catalog match rate is very low. What is the solution for that?
A low catalog match rate can have several underlying causes. To pinpoint and fix these issues, a detailed audit is essential. For assistance, contact DataHash at support@datahash.com to discuss the issue in more detail.
Can I setup capi via datahash if I already have capi setup on my pixel?
No, You have to disconnect existing capi setup and start the setup of the capi via datahash platform. Having 2 setup can affect the campaign performance due to incorrect data passed to snapchat.
Number of attributed purchases has increased very much after capi integration with datahash?
The increase in attributed purchases following Snapchat Conversion API (CAPI) integration can be attributed to several key factors. First, CAPI enhances data accuracy by tracking conversions directly from the server, ensuring more precise attribution ...
How can we see improvements in campaigns after capi setup with datahash?
After setting up Snapchat Conversion API (CAPI), you can expect improvements in your campaigns through: - More accurate and timely data for better attribution. - Enhanced targeting capabilities and campaign optimization. - Reduced impact from browser ...
Not able to see click_id parameter with events in snap ads manager
The presence of the Click ID parameter depends on the number of visitors clicking on Snapchat ads to reach the website. If there are few visits from Snapchat links, fewer Click ID parameters will be collected. If the percentage of instances where ...
Can I do capi if my pixel is not implemented?
Unfortunately no. Pixel needs to be implemented first and Conversion API is implemented on top of Pixel. Datahash can definitely help you with Implementing Pixel as well. Please reach out to support@datahash.com with your questions.
Why do we send data via snap pixel and conversion api both?
Snapchat recommends implementing Both Pixel and Conversion API to use the best of both setup.
Will my website load performance impact if I do CAPI setup?
No, Website Load Performance will not be impacted because of CAPI integration.
I see errors on my website console for datahash subdomain. How can I resolve that?
If you are getting an error on the console for the datahash subdomain, check if it is an error related to content security policy. If yes, you need to whitelist the subdomain for the Datahash script to load as expected on the website and avoid any ...
How can businesses transition from relying on third-party cookies to first-party cookies?
To transition from third-party cookies to first-party data, businesses can: - Invest in Customer Relationship Management (CRM) systems to collect and manage customer data. - Encourage user registrations and logins on their websites. - Utilize surveys ...
How can AI and First-Party data be leveraged for better audience targeting?
AI can analyze first-party data to uncover insights about customer behavior, preferences, and purchasing patterns. By applying machine learning algorithms, businesses can segment their audience more effectively, personalize marketing messages, and ...
How do I grant access to additional users?
You can add up to 5 users at the time of setting up your CAPI in the Snapchat Ads Manager account. If you want to replace an account with another, you can reach out to us at support@datahash.com for assistance.
Where can I view the details of my subscription and invoice?
Currently, it is not available, however, it is in our product roadmap and you can expect the same in the upcoming months.
What are third-party cookies?
Websites use cookies to remember a user’s actions and preferences, so they aren’t asked to perform a task repeatedly. As a result, they help provide a better, more personalized user experience. These cookies are used for: Retargeting Ad Serving ...
What will happen if Datahash servers are down? Will we face data loss?
Datahash employs state-of-the-art infrastructure designed to ensure high availability and resilience. This infrastructure is highly resilient and auto-scalable, meaning it can automatically adjust to varying loads and demands without manual ...
What are the prerequisites for doing Snapchat Conversion API setup via datahash?
To start implementing Snapchat's Conversions API (CAPI), you'll need organization admin access to Snapchat Ads Manager and Admin access to Domain registrar.
I see errors on my website console for datahash subdomain. How can I resolve that?
If you are getting an error on the console for the datahash subdomain, check if it is an error related to content security policy. If yes, you need to whitelist the subdomain for the Datahash script to load as expected on the website and avoid any ...
Can I transfer a project from one account to another?
Yes, you can reach out to us at this email id support@datahash.com for the same.
What is the solution for the third-party cookie deprecation problem?
Moving away from browser pixel reliance is the only option to future proof the tracking. Snap’s Conversions API (CAPI) is a structured, privacy-centric interface that allows you to directly pass web/browser events to Snap via a Server-to-Server (S2S) ...
What are the challenges with the current usage of third-party cookies and pixel?
Third Party cookies globally have been deprecated across iOS devices and browsers such as Mozilla Firefox, Chrome, etc. This results in weak tracking as browser pixels are becoming obsolete, resulting in almost 45-65% loss in signals, especially in ...